Enhancity’s Cleaning, Maintenance, & Security Services Implementation Plan
The Enhancity Implementation Plan
The Enhancity Implementation Plan is separated into four phases: Phase One starts with a review of the work specifications and includes plan preparation and staff evaluations.- Review and finalize work specifications
- Assign project tasks
- Review and prepare contingency plan
- Develop communications plan
- Develop accounting procedures
- Establish labor budget
- Evaluate current staff and circulate applications
- Inventory and order restroom supplies as necessary
- Interview personnel
- Review new hire packets
- Schedule training
- Set up payroll
- Develop personnel roster and assignments
- Color code floor plan for tasks
- Review equipment and chemicals and verify order process
- Order uniforms
- Meet management and tour building
- Develop inspection schedules
- Review timeline
- Develop project schedule
- Create ongoing training schedule
- Chemical and equipment training
- Code of conduct, rules, regulations, Enhancity work rules
- Job start
Your Account Support Team
When you partner with Enhancity, you get professional and dedicated personnel who ensure high-quality commercial janitorial, facilities management, and security experiences at every step of the way. Your Account Support Team is ready at all times to take immediate action and ownership of issues without the red tape that so often tangles up other firms. Every Enhancity staff member has the dedicated supervision and necessary resources needed to succeed, and we provide regular quality checks to ensure we meet all your unique needs. From our President to your billing specialist, you get complete access to everyone on our team and are always treated respectfully.Supervision & Job Descriptions
Every facility or client that partners with Enhancity gets an on-site supervisor or account manager and regional manager who will hire, train, monitor, retrain, and grade each member of the working crew’s performance. The Director of Operations oversees the day-to-day operations of all accounts, and each is reviewed and scrutinized by our entire supervisory team to ensure consistent quality.Uniforms
All Enhancity employees are uniformed with professional apparel that identifies them as Enhancity employees. Day personnel is typically provided with polos, outdoor jackets, and tan pants, while evening workers wear Enhancity t-shirts or aprons. No jeans, hats, or inappropriate clothing is ever worn on client property.Quality & Performance Controls
At the core of Enhancity’s commercial janitorial and facility maintenance solutions is our commitment to exceptional customer service and quality control. All office cleaning services and general janitorial operations, regardless of scheduled performance frequencies, are accomplished according to the precisely outlined quality specifications and unique needs of your organization, including:- Basic performance and work requirements
- Transition processes
- Trash removal and waste disposal
- Periodic janitorial tasks
- Janitorial storage area upkeep
- Area assignments
- Inspection systems
- Quarterly QA
- Frequency control systems
- Monthly progress reports
- Training and safety programs
- Code of conduct
- Drug and alcohol policy